Need help desperatly

[MCatLvr]

When I try to burn a cd it gets about 65% in then I receive this error message:

There was an error burning the CD
Unexpected error from StarBurn_CdvdBurnerGrabber_DiskAtOncePQFromFile (Code
CStarBurn_ScsiTransportSPTI:ExecuteCDB(): Command Failed

I desperatly need help here. If anyone has any idea what the issue is please tell me how to fix it.

[Paul Sanders (AlpineSoft)]

Hello there,

As you also emailed us direct about this - and provided some additional information when you did so - I have replied to you privately.

For others reading this:
  - clean the lens in your CD drive (you can buy cleaning discs on the high street)
  - try a different brand (or batch) of media
  - try reducing the write speed in VinylStudio's CD burning options dialog
  - try a different 'write mode' (avoid Disk-at-once PQ on most drives)
  - try using the IMAPI burning engine
  - contact us for assistance, providing as much detail as possible

VinylStudio V6.01 and later outputs additional diagnostic information when something like this happens which you can also send in to us.