Discogs Authorization

[sdmc229]

I have gotten the Auth code from discogs and entered it in the field. The page looks for the album i selected, and then comes back with the need to authorize again. I just go around the loop and can't move forward. Is this a known issue or something just happening to me?

TIA,
Shawn

[Paul Sanders (AlpineSoft)]

Hi,

Are you on Windows or Macintosh please?  Please check also that your computer's time, date and time zone settings are correct.

Also, please post screenshots of:

• Discogs' website, showing the authorisation code
• VinylStudio's authorisation screen, showing the code pasted in

Thanks.

[sdmc229]

Windows. Checked time settings, and rebooted.

[Paul Sanders (AlpineSoft)]

Hi,

Thanks for this.  It's possible that your IP address might be blocked by Discogs.  Can you please check with them if this is the case?  You can contact them here:

https://www.discogs.com/support/new

Thanks.

[sdmc229]

Thanks. I submitted a request.

[Paul Sanders (AlpineSoft)]

Hi,

I've got something else for you to try.  Go to Discogs and revoke access for VinylStudio to your account.  You do this via Settings -> Applications.  Then try to authorise again.

Please let me know if this helps.

[sdmc229]

Thanks Paul. I gave that a try but it didn't work. I expect to hear back from discogs tomorrow.

Shawn

[sdmc229]

Here is the response from discogs:

That IP address doesn't appear to be blocked; however, it looks like our logs are getting a 401 error from that IP. You may want to contact VinylStudio about this.

[Paul Sanders (AlpineSoft)]

OK, thank you.  I will take it up with them - I don't believe the error is at our end.

[sdmc229]

Thanks. I appreciate it

[cwenn218]

I am having this same problem. When looking up info on Discogs it prompts me for activation I enter the activation code and it appears to be connecting, it then prompts me again. I tried the fixes mentioned in this thread and they did not help. Discogs lookups worked last night.

[Paul Sanders (AlpineSoft)]

Hi,

I posted a message on the Discogs support forum about this.  They also have some other reports and are looking into it.

[sdmc229]

I was looking through their forum and wondered if that was your post

Thanks
Shawn

[cwenn218]

Discogs started working again. I did not do anything.

[Paul Sanders (AlpineSoft)]

Discogs started working again. I did not do anything.

Neither did I!  i will post back to this thread if and when I have more news.